Privacy Policy

In accordance with the provisions of the General Regulation (EU) on Data Protection and the current Organic Law on Protection of Personal Data and Guarantee of Digital Rights, by accepting this Privacy Policy, you are hereby informed that:

The data controller is Rafas Servicios Inmobiliarios y De Alquiler S.L. with CIF B-01844471 and registered office at Paseo de la Castellana 93. Planta 6. 28046 MADRID with registration at the Mercantile Register of Madrid in Volume 40851, Folio 130, Page M-724710, 1st Inscription.
Email: info@auditorililla.com

This Privacy Policy shall only apply to personal data collected on the Website, and shall not apply to information collected by third parties on other websites, even if these are linked to the Website.

Therefore, the data controller expresses its commitment to maintain and guarantee secure commercial relations by protecting personal data and ensuring compliance with the right to privacy of each of the users of the website, stating that no impact assessment or data protection officer is required.

These policies are reviewed with every significant change and at least once a year.

1. WHAT IS PERSONAL DATA?

A small approximation is important; therefore, the USER should know that personal data would be any information relating to a person provided to us when you visit our website, as for us, name and email, and if you buy a product needing an invoice, we will ask for full address, name, surname and ID or VAT number.

In addition, when you visit the website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet service provider.

1.1 PRINCIPLES OF DATA PROCESSING

The following principles apply to the processing of your personal data in accordance with the General Data Protection Regulation and the Organic Law on Protection of Personal Data and the Guarantee of Digital Rights:

Principle of lawfulness, fairness and transparency: We will require your consent to process your personal data for one or more specific purposes that we will inform you of in advance in a clear and comprehensible manner.

Data minimisation principle: We will only request data that is strictly necessary for the purposes for which the USER has been previously informed.

Principle of limitation of the storage period: As you can see below, the data will be kept for no longer than is necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review the lists and delete those records that have been inactive for a considerable period of time.

Principle of integrity and confidentiality: Your data will be processed in a way that ensures adequate security of personal data and to guarantee confidentiality. You should be aware that we take all measures to prevent unauthorised access to or misuse of user data by third parties.

2. PURPOSE, LEGITIMACY, CATEGORY OF OBTAINED DATA, CONSENT TO TREATMENT, MINOR USERS.

2.1 PURPOSE

The purpose for which the data we have categorised in section 2.4 will be collected will be the following, which will be detailed below:

Provide information about the Auditori
Manage the list of subscribers and subscribed users after contact form submission
Send information and commercial prospecting
Compliance with the corresponding accounting, legal, fiscal and administrative obligations
Advertising and advertising for financial gain

Under no circumstances will the data be used for any purpose other than the purpose for which it was collected, nor will we pass the data on to third parties.

2.2 MINOR USERS

If you are over fourteen years old, you may request information at https://auditorililla.com / https://auditorililla.cat / https://auditorililla.es without the prior consent of your parents or legal guardians.

What happens if you are under 14 years old?

In this case, the consent of your parents or legal guardians is a mandatory condition for us to process your personal data.

Warning: If, as a user, you are under fourteen years old and have not obtained parental consent, you may not register on the website and we will refuse your request if we become aware of it.

2.3 LEGITIMACY

With your consent, we are able to process your data as a mandatory requirement for you to subscribe to the website.

As you know, you can withdraw your consent at any time.

We are entitled to process your data for the fulfillment of legal obligations in tax, commercial and accounting matters, for invoicing and bookkeeping.

In addition, due to legitimate interest we may process certain data in connection with advertising, direct marketing and/or the use of cookies where this is not possible through consent as well as to fulfill a request to post a comment.

2.4 PURPOSES AND DATA CATEGORY

The data collected are never specially protected but are categorised as identification data.

2.4.1 Data obtained from the website:

Data concerning web users:

The identification details that we may require in the contact form provided (name, surname, e-mail) and those that you voluntarily provide us with in the text field provided.

In addition, when browsing you provide us with your IP address, MAC address, which operating system or browser you are using, and even the duration of your visit.

Those that you voluntarily provide us with when contacting us via the e-mail address indicated on the website, which may be identification details and any other data that you voluntarily provide us with as files (documents, contracts or other).
Your image, name and surname if we publish a recommendation of our services, subject to your consent.

The purposes for the processing of this data are based on the interest of the data subject and based on the legitimate interest of the data controller in order to improve the browsing experience and web analytics.

Providers:

The identification details arising from the means of contact used by the supplier and those contained in the agreed contracts or those arising from the execution of the contractual relationship. Normally: name and surname, VAT number, postal address, e-mail address, telephone number, and signature.

The purpose for which this data is collected is to know the commercial proposals made by the supplier as well as to carry out the preparatory acts for the conclusion of the subsequent contract.

Segmentation for marketing purposes

Segmentation consists of establishing user profiles with the aim of sending information in a more personalised way and in accordance with the interests of these users. If you have consented to receive commercial communications, this segmentation will allow them to be in accordance with the interests shown by you while browsing.

Therefore, profiling shall under no circumstances entail the adoption of automated individual decisions that produce legal effects on the data subject or significantly affect him or her in a similar way.

The purpose for which this practice is carried out is to use remarketing strategies, so for the recruitment of subscribers and customers, the companies will use tools such as Facebook Ads, Google Ads or similar, so that when generating an ad, you can segment the audience by location, demographics, interests, etc. The data obtained by this platform would be subject to this privacy policy from the moment the user leaves their data to join my community newsletter.

The company will not share, sell, rent or lease your personal information with other parties. We may share certain information with authorised third-party service providers necessary to provide certain services to you.

Tracking systems used in this website

Tracking systems such as Google (Analytics) are used on the site, with such tools and in connection with the above, we also study your users’ preferences, demographics, traffic patterns, and other information in aggregate to better understand who your audience is and what they need. Tracking the preferences of your users also helps us to show you the most relevant advertisements.

2.5 DURATION OF DATA RETENTION

We will retain your data for the legally required period or until you request its deletion.

2.6 DATA ACCURACY AND VERACITY

The User is solely responsible for the truthfulness and accuracy of the data that he/she sends me, exempting me from any type of responsibility in this respect.

As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing complete and correct information on the various data collection forms.

3. COMPLIANCE OF APPLICABLE LEGISLATION

We are currently governed by the European Data Protection Regulation as well as the Organic Law on Protection of Personal Data and Guarantee of Digital Rights, which is one of the regulations we comply with.

Likewise, the data controller informs that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will always request the USER’S consent to process his/her e-mail for commercial purposes.

Additionally, the USER consents to the processing of their data with the aim of informing them, by any means, including e-mail, of products and services of Rafas Servicios Inmobiliarios y De Alquiler S.L.

If the USER does not authorise the processing of his/her data for the aforementioned purposes, he/she may exercise his/her right to oppose the processing of his/her data under the terms and conditions set out below in the section “Exercise of Rights”.

4. SECURITY MEASURES

The data controller informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and prevent its alteration, loss and unauthorised processing and/or access, considering the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment. All of the above is in accordance with the provisions of the current General Data Protection Regulation and the Organic Law on Protection or Personal Data and Guarantee of Digital Rights.

You are also informed that additional measures have been established in order to reinforce the confidentiality and integrity of the information in its organisation. Continuous supervision, control and evaluation of processes to ensure respect for data privacy is maintained.

Likewise, the website has an SSL certificate, to ensure once again the security of your data.

5. EXERCISE OF RIGHTS

Those natural persons who have provided their data through the Website may contact its owner in order to exercise their rights of access to their data, rectification or suppression, limitation and opposition with respect to the data included in their files, free of charge. They may also file a claim to the supervisory authority at the Spanish Data Protection Agency located at Calle Jorge Juan, 6, 28001, Madrid, https://www.aepd.es/es or through the electronic headquarters.

The quickest and easiest method would be to access your user account directly and modify your data or delete your user account. Any information you need to store, by virtue of a legal or contractual obligation, will be blocked and only used for such purposes rather than being deleted.

The interested party, in this case, you, may exercise your rights by writing to Rafas Servicios Inmobiliarios y De Alquiler S.L. with the reference “Data Protection”, specifying your data, proving your identity and the reasons for your request at the following address:

Rafas Real Estate and Rental Services S.L.
Paseo de la Castellana 93. Planta 6. 28046 MADRID

Another way of exercising your rights is by email, by writing to the following email address: info@auditorililla.com

6. DATA PROCESSING RECIPIENTS AND CONTROLLERS

The data will not be communicated to any third party, unless legally obliged to do so or unless we have your informed, free, specific and unequivocal consent for this purpose. As data processors outside the aforementioned controller and for information purposes only, you should be aware that:

Rafas Servicios Inmobiliarios y De Alquiler S.L. has contracted the Hosting services to ADW Europe S.L. (Identified with the commercial brand ADW), with a registered office in Plaza Lebario, ed Amboto, 48220, Vizcaya. You can check the privacy policy and other legal aspects of the company at the following link: https://adw.es/politicas-privacidad.html

In addition, the company uses as its web platform Automattic Inc (identified by the trademark “WordPress”), a U.S. company headquartered at 60 29th, San Francisco, CA 94110. The privacy policy and other legal aspects of the company can be checked at the following link: https://automattic.com/privacy/

In addition, some browsing data is collected anonymously by Google Analytics, a web analytics service provided by Google, Inc., a Delaware corporation with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). More information can be found at: https://support.google.com/analytics/answer/9019185

Who are the recipients of the information?

Agencia Estatal de la Administración Tributaria, as well as tax consulting firms as a result of our legal, fiscal and administrative obligations.
Financial institutions with which the company works for the management of collections
Technological companies for the operation of the website, as described below.

7. YOU DON’T WANT TO RECEIVE INFORMATION ABOUT US OR YOU WISH TO WITHDRAW YOUR CONSENT?

In accordance with the provisions of Law 34/2002 of 11 June 2002 on Information Society Services and Electronic Commerce, you may object to the use of your information for advertising, market research or satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).

To do so, you must send an e-mail to info@auditorililla.com. If you have received advertising by e-mail, you can also object to that e-mail by clicking on the link included in the e-mail and following the instructions provided. Another simpler way would be to access your user account and select the corresponding options.

Please note that our systems may require a period not exceeding 48 hours for your objection or revocation to become effective and that during this period you may continue to receive messages.

8. CONSENT & REVOCABILITY

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by Rafas Servicios Inmobiliarios y De Alquiler S.L. in the manner and for the purposes indicated in the legal notice.

As you are aware and as we have communicated to you throughout these privacy policies, you may revoke your data at any time, but always without retroactive effect.